Frequently Asked Questions

Great! We will set up a quick introduction to understand your guest count, location, whether you need flooring, etc. We will then need to plan a quick site visit to the event location and plan ahead!

It often takes a full day, depending on location and weather conditions. Dismantling the tents usually takes about the same time.

This sailcloth tent can accommodate approximately 40-80 seated guests with room for dancing or 125-150 guests for non-seated events like standing cocktails.

Unfortunately, it would not be possible to remove the tent last minute as it takes 5 to 6 hours to set up.

The tent can be set up on a level grass ground. Alternatively, you can opt for the wooden floor option, the ultimate luxury and comfort for outdoor weddings (additional charges apply).

The tent needs to be set up on “flat” grass and will require enough space as per the below. But a variety of factors can influence the placement. Our team will plan a site inspection as soon as the deposit is received.
Flat area required: 27 x 15m.
Our 1-meter long strikes will be put into the ground, so please make sure there is no underground service in the designated area for set up.

We can deliver everywhere on the island. Our fees include delivery to the following areas: Canggu, Seminyak, Nusa Dua, Uluwatu, Sanur and Ubud. For delivery to other areas, we will apply an additional delivery fee. For any venue with a difficult access, we will apply an additional charge.

We deliver and set up the tent on the day prior to your event and we dismantle the tent on the day after the event.

We require a 50% non-refundable deposit to confirm the booking. The remainder of the balance is required 1 week before the event date.

If you cancel within 48 hours of the event, we will refund back 20% of the total cost of the tent.